Contact

01Talk to us

Email [support@anubys.co.uk]. One inbox, read by people who actually handle the orders, and we aim to reply within one working day.

Useful things to include: your order number, and for anything physical, a photograph. It saves a round trip almost every time.

02Returns, exchanges and warranty claims

Same address. Do not post anything back before you hear from us, because a parcel arriving without a label reference takes considerably longer to match to an order.

The terms are set out in full on the returns, exchanges and warranty page.

03Trade and wholesale

If you want to stock Anubys, email the same address with the word TRADE in the subject line and tell us who you are and where you are. We will come back to you either way.

04Who you are dealing with

You are buying from Anubys, a company registered in England and Wales.

• Company number: [company number]
• Registered office: [registered office address]
• Email: [support@anubys.co.uk]

These details are given before you buy because the Consumer Contracts Regulations 2013 require a trader to identify itself and provide a geographic address and contact route before a consumer is bound by an order. If you ever cannot find them, that is a problem with our site and we would like to know.